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Reloop CRM is built in the open. Most questions are answered faster in the repository than in an inbox, because the answer stays there for the next person.
Pick the channel that fits what you need.
A bug or an idea
Open an issue in the repository. Write what you did, what you expected and what happened instead. Name the version you run. The version is on the status page of your install. A bug report with a version and a step list gets fixed. One without them gets questions.
A question about running it
The docs cover the install, the update, the backup and the move to another domain. Read the guide first. It answers most of what a new install asks.
Write to contact@reloopcrm.com for anything that does not belong in a public issue. That covers a question about your own data, a licence question, or press.
Report a security problem to contact@reloopcrm.com. Do not open a public issue for it. Describe the problem and how to reproduce it.
Postal address
The postal address is on the imprint page. Imprint