Reads Gmail, Microsoft 365 and IMAP. Never sends.
Win backthe customerswho went quiet
Reloop CRM reads the mailbox you already have, finds the customers who stopped writing, and shows you who is worth a new mail.
Read access only. Sending stays with you.
Win back
Why customers go quiet
A customer asks for a quote. You send it. Sometimes they order, sometimes the answer never comes, and the thread sinks under the next hundred. A year later nobody remembers that this customer used to write every month.
Most of these customers did not leave on purpose. Nobody wrote again. Who they are is in the mailbox, and a normal CRM only knows what someone typed in.
Winning a customer back starts with knowing who went quiet. Reloop CRM connects to Gmail, Microsoft 365 or any IMAP mailbox, reads the history once, and builds that list from what is already there.
Win back
What it finds in your mail
Win back
Why each one matters
Win back
The mail that brings them back
Rather run it on your own server? Reloop CRM is open source. Read what self-hosting takes.
Questions people ask
How do I find inactive customers?
Connect your mailbox. Reloop CRM reads the history and lists everyone who wrote with you and then went quiet, sorted by what a new mail is worth. You choose how far back it reads when you connect.
Does Reloop send mails to my customers?
No. Reloop has read access only. It writes a draft, and sending stays with you.
Does it need AI?
The summaries, the drafts and the facts read out of each conversation need AI. Reloop Cloud has plans with AI included. On your own server you add a key of your own.
Does it fit my business?
It reads any business mailbox and is not built for one industry. Onboarding asks what you sell, and the agent learns the rest from your website and your mail.