Public code. Your own server. Nobody can switch it off.
An open source CRMyou can read, runand keep
Rather not run a server? Reloop Cloud does it for you. See pricing
Licence
What the licence says
Reloop CRM uses the GNU Affero General Public License, version 3. You run it for any purpose and for any number of users, without a licence fee. If you change the code and offer the changed version to other people over a network, you publish your changes under the same licence. Using it inside your own company creates no such duty. The open source page links the full text. That text is the source, not this summary.
Open source is not the same as free of cost. Someone still pays for the server, the backups and the hours. The difference is who decides.
What you get
What it gives you that a hosted CRM does not
The data stays on your server
No price change you did not agree to
You can read what it does with your mail
It outlives the company behind it
Limits
Where the limits are
Nobody runs it for you. You need a server, a domain and a person who is comfortable with a terminal for one afternoon. Updates are your job too. The self-hosted CRM page lists what that takes in money and time.
Support is the issue tracker, not a phone number, and the ecosystem is smaller than a large hosted CRM's. The comparison with HubSpot spells that out.
Win back
Where Reloop CRM fits
Reloop CRM is for a small sales team that already has years of email. It connects to Gmail, Microsoft 365 or any IMAP mailbox, reads the history once, and builds companies, contacts and deals from real conversations. Then it tells you which past customers went quiet and why they are worth a new call. The page on winning back customers shows how that works day to day.
The honest limits: it sends no email campaigns and no sequences, and there is no mobile app. It is a young project, so read the changelog before an update.
FAQ